07-19-2014 09:55 AM
What are my options to have an es5000 camcorder serviced? Thanks for a response
I have used this since 1995 and NEVER had to have it service until now with a "stuck" ejector. To me its a Canon "Super Star"
08-03-2014 10:38 AM
Hi bcuzz!
Thank you for posting.
Due to the age of the ES 5000, it can no longer be serviced by our Factory Service Center. Replacement parts are no longer available.
However, you may qualify for the Canon Loyalty Program. This program allows you to replace your current camera with another for a discounted fee. The original non-functioning camera would then be returned to us for recycling using a prepaid shipping label we provide. For more information, please contact our Sales Department at (800) OK-CANON, seven days a week, 8am to midnight.
10-04-2020 10:53 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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