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Time lapse option is greeted out

Can’t figure out how to do time lapse on this xa20 canera. Please help. Tried using all three settings tv Etc frame rate is there but the setting for slow and fast is grey.

Using HF g50 for Live stream

Hi All, I would like to pick up an use the G50 for live streaming via the HDMI output. I do have a few questions though:I do not currently need the 4k output, only 1080p, I believe the HDMI output can be set to 1080p, is this correct?Is the HDMI out ...

bobsmit by Apprentice
  • 7215 Views
  • 3 replies
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Understanding Shooting Speed of Optura 50 Camcorder

Currently in process of transferring 8mm film/movies taken by my Canon Optura 50 camcorder to my computer to edit and export to DVD. After transferring the film from the Canon Optura 50 to the editing software, there are settings in the editing softw...

no1texan by Contributor
  • 536 Views
  • 1 replies
  • 0 likes

computer can't read memory card

I've been using Vixia hfm300 for several years. But it's been a few months. Last night I recorded a video. I can play it on the vixia, so I know it's there. But when I insert the memory card into my laptop, I don't see any material. (Actually, at fir...

mitchgh by Contributor
  • 2026 Views
  • 13 replies
  • 0 likes

Canon webcam beta app - Camcorder support?

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/eos-webcam-utility/ I'm curious if Canon might later add support to use my Canon Vixia G60 camcorder as a webcam? I'm currently able to use my Canon 90D and Canon M50 cameras ...

Casey415 by Enthusiast
  • 740 Views
  • 2 replies
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Resolved! Removing icons from G20 display not possible?

My teacher has an HF 620. He wants to use it for streaming his tai chi classes via Zoom. Be picked up an INOGENI capture card. The problem is that there seems to be no way to remove "all" of the icons from the display when recording or, in this case,...

Tai chi class has on-screen icons.png 2020-05-16_14-54-48.png
SeeJ by Apprentice
  • 1706 Views
  • 5 replies
  • 0 likes

live-streaming

attemting to live-stream my church services on facebook with a Vixia HF R800 using a video capture card with my Macbook Pro laptop and an external mic. The video and the voice sound is great but the live music sounds tinny. How can I get better sound...

cjmosher by Apprentice
  • 2084 Views
  • 5 replies
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XA30 keeps zooming out

My XA30 automaticly zooms out.  My firmware is up to date and I have tried resetting the camera.   Both the zoom button on the body and the handle seem to do this.  Will not hold zoom.  This makes the camera almost unusable!

Vixia HF R800 Recording Cutting

So I just picked this up to record our churches sermons to post on Facebook.  Previously I was using my iPhone and finally made the jump to an actual camcorder.  My problem is during the 40 minutes or so, it cuts the recroding after a certain amount ...

Vixia HF R700 - external mic no longer works

I have an HF R700 that I have used extensively with a Bluetooth external microphone. The mic has a jack where you can add a lapel mic. Because the Bluetooth one is big and chunky, I ordered a lapel mic to go with it. I connected everything but the ca...

EastKyFF by Apprentice
  • 664 Views
  • 1 replies
  • 0 likes

CameraWindow can not detect camcord (Legria HF R16)

Hello I have a problem I hope someone in here can help me with. As the subject says, the program will not detect the camcord. The display on the camcorder says it is connected to computer, but regardless of any of my actions,camerawindow will not det...

Dj_Jysbs by Apprentice
  • 588 Views
  • 1 replies
  • 0 likes

Vixia webcam software

Is there any chance that there will be a Vixia webcam software available any time soon now that there is the new EOS webcam beta software?

bma7108 by Apprentice
  • 556 Views
  • 0 replies
  • 1 likes

Vixia HF R800 not recognized by computer

I just bought the R 800 to use as a streaming Web Cam for our church services. I plug it into the computer and it's not being recognized at all. I bought a refurbished one from Canon and I'm thinking that maybe the USB plug is bad. Shouldn't it be a ...

busler62 by Apprentice
  • 1278 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM