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HF G40 Audio drops out in the middle of segments (files)

Filming a sports game using the internal microphone only, there are 100 segments (files) on the card. Most of them are fine but several of them start out fine but about half way through the audio tracks go to zero (no sound). The sound returns on the...


How to adjust the volume input when using an external source like a sound board

Just got the Canon XF400 !

I had been using my Canon Vixia G60 camcorder for over a year which I like a lot and still use. But I had been having "top handle" envy for some time and had been eyeing the Canon XF400. I just received the XF400 from B&H and I can definitely say I'm...

Casey415 by Enthusiast
  • 8 replies

Canon XA40 OR XA50?

Am looking at buying either the XA40 or XA50, Should I be be concerned with the smaller sensor in the XA40? Its for general documentary work, holidays, wlidlife and skiing stuff. Any owners of either camcorder please advise.

ozzie63 by Apprentice
  • 2 replies

Canon XA11 Focus Ring Not Working

I can't seem to get the Focus Ring to work as a focus ring because it functions only as a Zoom ring.Is there a setting or a switch on the camera that changes the ring to a "focus ring" instead of a "zoom ring"?? Thanks so much for any help!

imkens by Apprentice
  • 2 replies

Canon VIXIA HF R800 freezing during livestream

I have several people set up with this camera going into their laptops with an AJA U-tap capture device for use during recorded Zoom calls. For a couple people, the shot is freezing intermittently. One person had a brand new laptop... Maybe too much ...

Looking for out of warranty repair service Vixia HF S10

I have a Vixia HF S10 that worked perfectly then I didn't use it for a couple of years. Now, it comes on, I can view all the info on the monitor screen, battery charged, movie mode, etc., but when I hit the record button nothing happens. The lens doo...

How to reduce camcorder vibrations

Hello,I am currently using a G50 to film trains, and like the R800 I used before, I have found that if I stand less than 40 feet from the tracks, the footage is hard to watch, due to the camera vibrating from the train passing over joints on the trac...

G50 Insufficient Writing Speeds

I started a small organization, now small business and am weaseling my way into the hunting industry which is already oversaturated so I have exactly zero room for camera failure. I was just in an out of state hunt in Tennessee when my G50 kept sayin...

Resolved! Split files?

I have a Canon Vixia HF R800.  The memory card in it is formatted as exFAT, which supports file sizes greater than 4 GB.  However, I shot a continuous video about an hour long, and the camera stored the video on the memoy card as 4 individual files, ...

jla930 by Enthusiast
  • 33 replies

Vixia G50 getting an audio artifact noise with movement

I picked up a G50 a few weeks ago and noticed last night while watching footage back that the audio starts to get an artifact noise when the camera and external mic shakes around or catches wind. . Here's an example of what the audio sounds like when...

Resolved! Vixia HF R700 unable to transfer mp4 files to Win 10 PC

HiI can't upload mp4 video files from my Vixia HF R700 to my Windows 10 PC, using the Pixela transfer utility.(over USB)I get an error message saying that the images could not be imported.I can see and import AVCHD files no problem though.(Both Mp4 a...

vwerner by Apprentice
  • 18 replies
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