This may be a silly ask but is there a reason why the c400 camera does not support 6k XF-AVC format? From what I know the XF-AVC codec is proprietary to Canon so they could easily give this camera the capability. I work primarily with a client who pr...
Hi there, I've recently acquired a C70 and been having trouble setting up audio. When I connect the mic (Sennheiser G4) via either of the mini-XLR inputs I get a steady static noise.This happens even when nothing is plugged in so I don't think it can...
We are using the Canon CR-N300 with autotracking for our church services. Everything feels very smooth right up until we turn autotracking on, at that point when it finds the face it quickly moves to it. Is there a way to smooth this part? Where it f...
Is the rear select dial on the c80 customizable like the c70?
Is it possible to view the CR-N300 camera tally info over NDI? (For example, when pulling up the NDI feed in NDI Studio Monitor?) I can get the physical tally light on the camera to work (see first pic), but the tally lights in Studio Monitor are not...
I have been using an xa10 to video events for about 3 years. Recently I have noticed that the audio and video are not in sync. Whether I use the internal mic or an external mic, hooked to the "mic terminal", the audio and video are not in sync. An...
Greetings,I've always been uncertain about what weight/size lens needs support on Canon Cinema cameras. I know it can vary based on being static on a tripod versus run and gun. Specifically, can I use a Canon RF 24-105mm f/2.8 on my C400 without lens...
Greetings,Is there a way to adjust the size and position of the image in the C400 LCD monitor? There's a lot of excess black that it would be nice to fully use. Also, the image is offset to the right rather than centered in the monitor.Thanks, James
Does the XA50 support "Jam-Sync" of Timecode from a generator like one of the Tentacle devices or do I have to have a unit on each camera?
Hi,I recently purchased a CR-N300 and I'm trying to pair it with a third party controller via visca IP, but it doesn't seem to be working. The controller is the AVKANS Super PTZ, is able to find the camera and get the IP, but once it tries to connect...
I want to buy a Canon R5C camera, but I'm not sure if it supports focus bracketing. Could you please help me as I also do macro photography?
Hello, I'm working with a PTZ (CR-N500) and using visca commands to control it. I seem to remember that panning left (counter clockwise) use to give me pan motor positions in negative, but currently the positions are coming out as positive ...
Can anyone assist me with the settings for shooting with the R5C using a greenscreen background? I tried it, but when I got to post-production, I wasn't pleased with the results. I've had no trouble shooting with a greenscreen using my other cameras ...
My XF400 camcorder can not focus when lens is wide open (f2.8 - 4). The problem is noticeable only as you zoom past 10X (zoomed wide the problem is not noticeable at all). If I close the iris to f8 or more, the camera can focus fine. This happens wit...
Hi all, I'm a documentary filmmaker with a Canon C70. I'm trying to use the C70 with the CN-E30-105mm T2.8 L S and a Mount Adapter EF-EOS R 0.71x, but I'm getting a lot of vignetting with the widest focal lengths. Is this normal?
