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CF Corruption. Management File Error.

After having a look at footage on my laptop, in Premiere Pro. I put the 128gb Sandisk CF Card back into the C300 mk2 and it showed up on the screen: Management File Error. The same happens in media mode. Ive tried recovery softwares but after it says...

conloff by Apprentice
  • 3 replies

Resolved! C100mk2 Issue with vertical lines

I purchased a second hand c100mk2 and it has an issue with 2 vertical lines (see attached photo) Have recorded footage and the footage appears with the lines so it rules out that it isnt the led monitor .. so it appears to be the sensor. Just wanting...

Chocajoe by Apprentice
  • 5 replies

4K RAW output

Hi, I need to convert the 4K RAW output from the C300 mark ii to pro res before it hits my Blackmagic Design ATEM Television Studio Pro 4K. Can anyone guide me. The ATEM can't see RAW.Thanks

Resolved! C200 footage playback extremely choppy

Hello! I'm relatively new to using the C200, and have noticed the 4K footage plays back very stuttery, jumpy, etc, in the codecs offered in-camera. I've used 4k ProRes in the past, out of BlackMagic cameras, and never had any issues playing back the ...

Resolved! Canon VIXIA HF G30 Zoom toggle switch problems

Hello groupI have a Canon VIXIA HF G30 that I purchased in February 2015.  It just recently developed a zoom toggle switch problem .  Occasionally I'll zoom in or out on a target and release the toggle switch and the camera will continue to zoom in o...

vid12 by Contributor
  • 6 replies

How do you reduce audio noise?

I've tried several microphones I own of different types. but the audio noise floor on my C300 Mk II is higher than it ought to be. Are there audio settings I can use to reduce the noise floor? The noise floor is lower and sound cleaner on my Canon XC...

Help with Vixia HF G40 and External Monitor!

Hello all, novice here just recording soccer for colleges.  Camcorder LCD screen is way to small so I use a Lilliput 5D-II 7" monitor that is hooked up to my new G40 via HDMI.  This worked perfectly on my older Sony CRX550v.  The problem is, the Lill...

Tonofuns by Apprentice
  • 9 replies

Shutting off Audio Channel 3&4 in C300 MKII

Good Morning Friends, When I export to Premiere Pro from the C300 Mark II in 4K raw there are 4 tracks of Audio (3&4 are Blank).  This becomes a nightmare when you layer multiple 4K clips and if you just remove the clips from the proxy files it won't...

C100 Mark II & Sachtler FSB 4 : Jittery Footage

Hello,  I recently purchased the C100 Mark II and Sachtler FSB 4 Tripod. I've been using this camera for months at work with limited problems in terms of picture quality. However on my personal C100 Mark II, I have noticed that when I perform any typ...

C100 Ghosting Image in Viewfinder

Hi, Our C100 Mk 2 has developed an upside down ghosted image of the screen in the viewfinder. Also Audio issues are happening where external mics wont work despite being on the correct (external) settings. Ive disconnected the handle cable but its no...

ddd123 by Apprentice
  • 2 replies

How Do I Troubleshoot No Audio From XLRs on C100 MkII

My C100 Mark II has been awesome but for whatever reason it won't let me record from the XLR inputs on the handle. It also stopped lighting the phantom power indicator on my shotgun. The microphone works when connected to the input on the body next t...

jimmy1 by Contributor
  • 2 replies
Getting started

New to the community? Here's some information to help you get acquainted:


08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x