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Scan to Email Direct Send Settings fo Canon IR-ADV 527

I am trying to setup scan to email using the Direct Send option provided by Microsoft.  I have done this on plenty of other brands of copiers but it the canon keeps spitting out this error.  Here are the settings I have added but I can't help to thin...

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dherberts by Contributor
  • 10362 Views
  • 9 replies
  • 0 likes

imagePROGRAF TM-340 Not printing to scale

I work for a company that produces labels. We are using the canon for proofing to verify that everything printing is present and in its proper place. The issue we're having is that our prints from the canon don't print at full scale making them unrel...

ImagePrograf 8400 Trouble printing orange

Our printer is having issues printing orange. It looks like it's not putting out enough ink to make the orange solid. We changed both print heads and the maint cart. We are using Windows 10. Please see attached photos of the orange print and our pres...

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gonzo by Apprentice
  • 1144 Views
  • 1 replies
  • 0 likes

imagePROGRAF TM-240 (paper mismatch error)

Just getting set up with a new printer for our museum and when trying our first test print we keep getting this error message on the printer."A paper mismatch error has occurred.Roll paper is specified for printing, but cut sheet is loaded."I have se...

macberns by Apprentice
  • 3641 Views
  • 3 replies
  • 0 likes

imagePROGRAF PRO-4600 Scaling Up Images

When I print a file from the roll it seems to be scaling it up. Checked all the print settings, nothing is set to make it scale up. Printed a file & it stretched the image .0625 w & .125 in length. Anyone else having this issue?

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