cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imagePROGRAF Pro-4000 occasionally starts prints with cyan band across full width

ParkStreetPrint
Apprentice

I've been using a Pro-4000 since it was released, and some time this year it started to print with a cyan cast at the start of the printing cycle, the full width of the stock and up to about 1-3" or so in, fading to the correct color. It doesn't do this all the time, but it seems to be becoming more frequent. (It happened twice yesterday, out of 15 separate prints.) The print head is in warranty, and was replaced about 6 months ago. I've tried to run the cleaning procedure, but I hesitate to do so again, as it wastes so much ink, and it made no difference. The test print didn't have this issue. I have another new print head, but I don't want to break it out of its packaging unless there is a reasonable chance that this will fix the problem. Print quality is always fine, aside from the initial cyan cast. It only does this at the very start of a print. I read some posts about people encountering this issue (or something very similar) on the Pro-1000 machine. It seemed that the general consensus was that this was a print head issue. Should I replace the print head? Thanks in advance for any advice!

0 REPLIES 0
Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II