Canon pro2000 magenta line.

[Chris_h]

I am having issues with a slight magenta line at the start of prints with certain colours. Images with light blue seem to be worst, it's very hard to see but is there at the start of prints all along the edge. It only appears on the first edge that is printed at the start of the roll or sheet.

I have tried changing heads and print head alignment, but the issue still remains. does anyone have any suggestions?

[Patrick]

Hi Chris_h,

It is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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