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Canon g3020 series won't print magenta

RikSnoep
Apprentice

Please help, this is driving me insane.

Our printer has stopped printing magenta entirely.
Regular cleaning program, deep clean, etc all do nothing. When I print a nozzle check it leaves the entire magenta area white.
I've taken out the printhead and carefully cleaned it, afterwards, it printed magenta again for a bit, like, no longer than a day, and now it's back to 0 magenta. The printing head can't be getting clogged again that fast, can it?
I've tried looking online for a replacement printing head, but can't find any. This printer is rather new, and I'd hate to buy a new one just because one tiny easy to replace part of it isn't working.
Any solutions would be much appreciated.

1 REPLY 1

DerrickL
Whiz
Whiz

How full is the ink tank? I know you took out the head and cleaned it, ran a deep clean. The only thing left is to run an ink flush, check all your ink levels first, a flush uses a bit more ink than a deep clean. Go to setup again, maintenance, choose the ink group, then follow the prompts. 

 

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