Canon Community

ipf670 ink issue the machine keeps cycling the ink and won't print

Canson Aquarelle Rag 310gsm with ipf8400

Hi, Anyone have experience using this paper? We are reproducing art work.Tried printing using special 9 and the print colors are very oversaturated.  Maybe use a different Special media#?  Should we create a custom media type? What should those media...

imagePROGRAF 2000 Print Head Carriage Removal Procedure

 Is there a way to remove the print head carriage completely?! it’s snapped off from the part that’s attached to the belt and I need to replace it asap 

Can't get TA-20 Printhead to align

I have a canon TA-20 for about a year and recently it hasn't been printing quite right. I ran a nozzle check and noticed the print head needed aligned. So I did the alignment and it did not change anything. So I did it multiple times again and its st...

imageRUNNER ADVANCE DX Series security requirements & wiping hard drive

What security services must be enabled and disabled to secure the Advance image runner dx series copier? Also, how can we schedule the hard drive to wipe itself regularly?

imagePROGRAF TA-20 Cut margins

Hello all, I recently purchased my TA 20 and have set it up and done a few prints on some different media. No problems setting up the media themselves, but am curious how to set cut margins on rolls. When printing a poster on roll media, the printer ...

imagePROGRAF TM-300 not detecting paper roll

I am at a loss with this new printer (Canon imagePROGRAF TM-300). It keeps giving me the message that it cannot detect the roll of paper that I am loading in the printer. I have reloaded and checked everything multiple times. I am sure it is a user e...

imagePROGRAF PRO-4100 Moving process taking too long

Good day everyone I started the process to prepare to move my printer outdoors to another location but the process seems to take a very long time, So far more than 3,5 hours. Is that possible? I just wanted to get a feel for how much time it needs or...

Error 751 and Error 801 Ir-adv 4525 FTP and SMTP issues

I have an IR-ADV 4525 that had a working FTP but is now giving error 751.We are migrating to Azure and so had to change over the drives, but the IP is set on the new FTP server to match and can be accessed through port 21 just fine with the credentia...

Ipf6400 “replenishing ink” forever?

I have an IPF6400 I use for printing screen printing negatives onto transparencies. It doesn’t get much use, but the last time I used it was fine. I don’t do this full time, it’s like a hobby that makes minimal money. I booted it earlier in the week ...

Slow to no response from Canon IR 3725i Printer

After a recent power surge, my Canon IR 3725i Printer has become extremely slow and refuses to respond after a couple of prints. I am usually stuck with the "receiving" notification and then nothing is functional on my printer again. Cannot print, sc...

Check whether imageRUNNER ADVANCE C5535i is stolen

I'm curious if there's a way to check a serial number to see if a printer is stolen.I found a good deal on a new in box 5535, but want to make sure it's clean.