imageRunner Advance DX C5850i - Light Black ink

[TacNerd]

Hello, we are using a Canon imageRunner Advance DX C5850i. Recently all the black ink has been coming out very light and affecting all our prints. The ink level is at 60% and I wanted to know if anyone else has seen this before.

Thank you!

[StevenMOD]

Thanks for joining the conversation, TacNerd!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!