Canon Community

PDF Editor is missing from IJ Scan Utility

I want to scan in a document as PDF, then be able to append to it later. From what I've read, I should be able to do this with the "PDF Editor" part of the Canon IJ Scan Utility. But my utility only has Auto, Document, Photo, Custom, Stitch, and Scan...

Using a PIXMA iX6820 in a Chromebook without Google Cloud Print?

With Google Cloud Print closing down at the end of 2020, what is the best way to use the PIXMA iX6820 with Chromebooks? When I go into Chrome OS printer settings the "Canon iX6800 series" is listed with a Set up button next to it.  I can then choose ...

Cannot connect my printer PIXMA MG3605S to a new wifi.

When istalling to a new wifi (I was able to install it to another one previously) it gives me this error: The printer could not be detected on the network.Click instruction to check the settings on the computer and the network device, and then click ...

PIXMA MG3620 - Won't Connect to App

I keep running into an issue when it comes to trying to add my printer onto the canon printer app. It lets me go as far as joining my printer, communicating with the printer, and while communicating, the warning symbol comes on and it’s no longer abl...

PIXMA TS3340 Unable to connect to Wi-Fi

Hello. I’ve purchased a printer today, a TS3340 to be exact. However, I am unable to connect to the WiFi, I’ve tried printing the WiFi information but the password given is incorrect

ImagePROGRAF ipf750 Software Setup Help

I recently acquired an ImagePROGRAF ipf750. Everything checks out as far as the mechanicals are concerned, I'm having trouble getting it up and running with a USB cable on a windows 11 machine so I'm guessing this a software issue. HELP. I really nee...

imageCLASS MF451dw - Suddenly wasn't connected any more

I'm assuming either it's because i added a 2g bandwith for my smart devices for my 5g network?? or is it possibly my fat fingers pressed something on that incredibly small touch screen ?Help????Thanks so much, Is this the right category ?I know it's ...

My Image Garden - Scanned documents are blurry and have added wording

Canon mg7720 and Mac Sonoma 14.4.1 Printer scanner is working however the document when uploaded to the image garden is blurry and wording has been added across the page. I have updated image garden and the canon utility as of 4-12-24. 

PIXMA MX340 all in one printer: laptop is unable to see printer.

Like many others, I just purchased a new laptop with windows 11 installed.  I downloaded the updated driver from Cannon but my laptop cannot see my printer.  Keeps on saying plug in, press power button... I am using a usb connection and have followed...

Canon Pro-4600 driver link doesn't work

I'm trying to install a Canon Pro-4600 but the link to drivers doesn't do anything. click on "drivers and software" and there is no driver or software. Any ideas? https://www.usa.canon.com/support/p/imageprograf-pro-4600

When will Canon have Mac iOs 18 and Os 15 driver updates for imageprograf and tr7020 printers?

Canon IJ Scan Utility Versions

Hello,I work for the VA TRM group. I am trying to find out the most current version with release date for Canon IJ Scan Utility. I do not have access to an actual printer/scanner, so this makes it even harder to gather this information. Nick Putch, C...

Windows 10 laptop no longer communicates with imageCLASS MF650c printer over wifi

My laptop: Windows 10, Dell Inspiron 7000, 16 GB RAM, 2 TB hard drive.My printer: Canon ImageClass MF650c.My WiFi: 5GMy computer can no longer print over wifi.  I tried reinstalling, but the installer no longer detects the printer.  I tried moving th...