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what's wrong with the online photo album?

Hello. I have trouble uploading pictures to canon image gateway the last  2 hour. It keeps telling me it’s updating with a black screen and all my grad pics are on there. Whats wrong? I really need to upload several photos for an important project.

hariet by Apprentice
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  • 3 replies
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Resolved! Cheap lens caps

Does anyone know of a cheap source for lens caps? I seem to lose mine in the field. The cap I had for my Canon 18-135mm  STM costs $8, which seems high.  I do keep a UV or polarizing filter on, especially in some of the harsher environments. Once in ...

John_SD by Whiz
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  • 17 replies
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Blank pages

Hi I need help,my printer prints blank pages,paper set plain paper  but prints blank pages with the yellow light on says error and I can’t figure out what the error is.Any help please.Thanks

Linda333 by Apprentice
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  • 2 replies
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Which printer to buy or should I send it to pro shops?

Hello, I was wondering if anyone here can give me suggestions on which printer to get so that i can print my own photos as supposed to send them shops? Generally speaking, most of the frames I have are at least 8x10. Also, has anyone experienced with...

limvo05 by Rising Star
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Resolved! Desktop shortcut for Canoscan scanner

I just installed the drivers for my Canoscan 9000f mark 2 on my second computer. I don't know how to create a desktop shortcut to access it without having to go in the Start menu       

How can I add Disk Templates to My Image Garden

I hope I got the right forum.  I kinda lost and this is my first time here. Geee  I really hate "My Image Garden"  But I don't know it or how to do things. I scan something, then have to drag it to my desktop then re-name it and file it.  What a pain...

Allenz by Contributor
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  • 4 replies
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CanoScan LiDE 220 Windows 10 Open Source Software??

Hi, first time poster, here, so be gentle, please. I'm using WIndows 10 and just purchased a CanoScan LiDE 220 to replace my CanoScan LiDE 100.Now, my 100 was capable of scanning at 1600 dpi and while the software was unweildy, I figured it out.When ...

Problem with canon lide 120

I'm having a problem with the scanner in that the output after scanning cannot be displayed and is accompanied with an error message : Cannot write file. Code 10,242,7. This occurs when scanning documents and images. My operating system Windows XP (3...

hakerakn by Apprentice
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CanoScan 8600F and Windows 10

Since I upgraded from Win 7 to Win 10 I have not been able to use my 8600F scanner. As advised, I did the following: Uninstalled the CanoScan 8600F Driver by using Start, Settings, Apps & Features.Clicked on CanoScan 8600FClicked on Uninstall and fol...

AndersH by Apprentice
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  • 3 replies
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A driver supporting solution menu ex is not installed

I have a CanoScan LiDE 210 that I've been using for the last two years at least.  I recently used it about a week ago and had no issues with it.  For some reason when I tried using it today through MP Navigator and Solution Menu it doesn't work.  I g...

bobarola by Apprentice
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  • 30 replies
  • 2 likes

Canon CANOSCAN LIDE210

My scanner  model LiDE 210 has developed many black vertical lines on all the page scan modes .  Have cleaned glass, but i would think that it is in the processing of the scanned image  . Ideas ? txs  

rodsisca by Apprentice
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MP Navigator

I am successfullly using a Canoscan 9000F and MP Navigator with Mac OSX 10.13.3.  I have scanned many slides and film strips.  I am saving my files as indicated in Navigator, except that I am using a Desktop folder instead of "Pictures"  When I trans...

virusgal by Contributor
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  • 1 replies
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LIDE120 compatibility with higher Mac OS

I have a LIDE 120 scanner working with a mac. Before Mac introduced their higher Operating Systems ( I am no on High Sierra) the scanner use to work very well self standing. That is the buttons on the front of it worked. Once Mac switched they blocke...

Vernony by Apprentice
  • 3932 Views
  • 1 replies
  • 1 likes
Unanswered Topics
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.