Hello, I have been trying to figure this out. I cannot find any sufficient means for solving these errors anywhere and there is no customer support for the Canoscan 9000F. I am currently using a Laptop running the latest version of Windows 10 and I'...
I have a Canoscan 5600F. Just upgraded my laptop from Windows 8.1 to 10. MP Navigator now wont boot. Tells me "The scanner driver supported by this software is not installed". I've tried re-installing the driver and the software and still getting the...
Hey there, so I just downloaded and installed the drivers for my Canoscan 9000f Mark II, and upon trying to launch IJ Scan Utility, it gives me this error message: "A scanner driver supporting this software is not installed. Install it and try again....
Every time I try to use My Image Garden, my computer freezes and I have to hold the power button to shut down completely, then re-boot. Printer is MG5420, Computer is Dell Inspiron 1545, Intel Core 2 Duo 2 ghz, 4gig ram, Windows 7 Home Premium. So f...
I have been trying to renew my Canon CPS membership for a couple of days, but the site has been down. I think my account was set to expire today. Is there a grace period for renewing?
Scanner is direct USB conection to MacBook Pro running Mojave 10.14.6Scanner suddenly (about a week ago) stopped responding to scan button on unit or Scan or Scan more pages from within Capture on Touch. No operating system changes before/after not w...
I can not believe how unhelpful Canon customer service is. I want to join the CPS program at the gold level. I have all my gear registered onine in my account and I have enough points to join at gold. When I went online to join, the website was do...
Just got my Pixma iX6820 and my laptop doesn't have a CD drive. Unfortunately, the printer software I need to download isn't available because the canon site is down for maintenance. Calling didn't help, either. Can I download it elsewhere? If not, ...
I need a driver. I get it, your sites were taken over by ransomwear - WHY NOT DISCLOSE THIS, instead of "maintence" and make us all wait?I need the install drivers for a printer. Two days now - I guess I have to go buy another printer, as this one i...
