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Congratulations, You Ranked Up!

@rosycreates Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

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arountree by Administrator
  • 1376 Views
  • 0 replies
  • 0 likes

Congratulations, You Ranked Up!

@normadel Thank you for contributing to the Canon Community & congratulations on ranking up to a Mentor! Community members, learn more about ranking up by clicking on the following link.  

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arountree by Administrator
  • 1552 Views
  • 1 replies
  • 0 likes

Congratulations, You Ranked Up!

@BrianDavies Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.    

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arountree by Administrator
  • 1299 Views
  • 1 replies
  • 2 likes

Congratulations, You Ranked Up!

@larryc43230 Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.    

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arountree by Administrator
  • 1300 Views
  • 0 replies
  • 0 likes

Missing Package

Can anyone tell me what to do if my package has been stolen.I have tried reporting to Fedex and Canon customer support. No one came out a solution about it. It is more than a month. I used credit card on this order. And the bank has already charged m...

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Congratulations, You Ranked Up!

@deebatman316 Thank you for contributing to the Canon Community & congratulations on ranking up to a Whiz!Community members, learn more about ranking up by clicking on the following link. 

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ccanada by Administrator
  • 2881 Views
  • 5 replies
  • 1 likes

Can't Register

I am trying to register my Canon Pixma 6020 but every time I click "create account" it brings me to a screen with hot air balloons saying "Our heads aren't in the clouds.  We're just improving our corporate site." Then it gives me links to the Canon ...

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saffy74 by Apprentice
  • 1603 Views
  • 2 replies
  • 0 likes

Card Won't connect to camera and I'm loosing it

Ok, I bought a used camera semi-recently for a good price. Everything works well so far except the fact I can't connect the camera to the card.. It keeps saying I need to either change the card (Have done this multiple times) or format it (Will not a...

xifa4 by Apprentice
  • 1901 Views
  • 2 replies
  • 0 likes

CarePAK Activation on EOS R6 Mark II Kit

just bought CarePak for my EOS R6 MARK2 LENS KIT. when i try to activate it, it only gives me an option to either activate it on either the BODY or the LENS. so i am thinking if i activate it on the BODY, and i have problems with the lens later, i wo...

BAPSKI by Apprentice
  • 2617 Views
  • 4 replies
  • 0 likes

Help with Ink Subscription Plan

MyCanon site is messed up--Help, Please?I have an ink subscription plan.  I got an email saying I should increase the plan and I would save money.  I, of course, went to the MyCanon site rather than click on the link because I wasn't sure it was a sc...

waiting for a refund for over a month!

Hi,I hope someone on this thread can help me. I purchased a camera set from Canon's refurbished camera site.  I returned the product using their RMA form and have proof it was delivered to their warehouse.  It has been over a month, and I have yet to...

JN1973 by Apprentice
  • 2363 Views
  • 2 replies
  • 0 likes

My LS-6 Solar Powered Pocket Calculator Still Works

Rummaging through my desk looking for my pencil sharpener and stumbled across my LS-6 Pocket Calculator I purchased 40 years ago when I was in Basic Training in Alabama Still works like a charm. Can't believe it. Nothing lasts that long today. Nice J...

Canon Returns and Exchanges Turnaround Time Concern

Recently, I got an EOS Rebel T8i, for Christmas. This camera I was gifted was defective, as though the screen didn’t work. I contacted Canon support and got my RMA number. I then requested an exchange. I sent this camera back on December 29, 2022 (12...

Casswm by Contributor
  • 2815 Views
  • 2 replies
  • 0 likes

Spotlight: Accepted Solution

  We are delighted to recognize and reward @jaewoosong for contributing a response that resulted in an Accepted Solution! We'd also like to thank the original topic author for asking the community for help and acknowledging the post as solved:  Solv...

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arountree by Administrator
  • 7111 Views
  • 3 replies
  • 2 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II