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Resolved! GP-E2 and Big Sur

I recently purchased the GP-E2. How do I download log files onto my MacBook Pro running Big Sur? I cannot find the appropriate version of the log file utility.Thank you.

drbking by Apprentice
  • 1154 Views
  • 6 replies
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How to remove dust from underside of glass (Lide 400)

There are specs of dust stuck all over the underside of my scaner glass. Do you have any advice about how I can clean them off- remove any screws in the back to take off the back panel, a hole that I can blow air through, a safe way to disasable the ...

nonim by Apprentice
  • 1485 Views
  • 2 replies
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Resolved! Lide 220 not copying

Hi, i have Canon Lide 220 and the scaner is not copying with the button COPY, it prints BLANK page driver si reinstalledprinter driver hp p2035 is reinstalled windows is updatedadobe acrobat is updated when i am scannig to file - it is workingwhen i ...

P23-DH V Calculator does not stay turned on

I have two new P23-DH V calculators and it is frustrating that the calculator turns off after a few minutes. Is this a setting that can be changed or just something to live with? I purchased two at the same time and both do this so I know it isn't a ...

Forum Suggestion: 'Sticky' or 'Pinned' Topics / FAQ

Hey Mods, It would be great if each forum had certain topics that answer certain questions always at the top of the list.  Some forum calls these the "Stickies" or "Pinned topics", or we could just use a FAQ topic that links to common questions we're...

jfo by Rising Star
  • 2053 Views
  • 1 replies
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Canoscan Lide 300

I was wondering if you could help? How do you scan multiple documents into one file (PDF)?I tried to change settings but it didn't work. Everytime I scan more than one page they come out as separate PDF files...Thank you.

jermako by Apprentice
  • 2054 Views
  • 1 replies
  • 1 likes

Windows 10 - Remove Jobs from Queue

To remove "stuck" print jobs from the print queue in Windows 10, please follow these steps: 1.  Press the Windows key on your keyboard and the letter R, then let both go.   2.  In the Run window that appears, type SERVICES.MSC and click OK.   3.  In ...

kbd.jpg Run.jpg services1.jpg services2.jpg
Patrick by Product Expert
  • 1103 Views
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Upgrading to shoot better video

So I'm getting set up for a new video project. All the video filming I've done has been on my Rebel T3 which has been great cause I can use my lenses with it to get some interesting shots. However, it only shoots in 720p @.25fps. For the new project ...

DevonB1 by Apprentice
  • 863 Views
  • 3 replies
  • 0 likes

Resolved! Canon CanoScan Lide 300 scanner : Mac compatibility

Hi,I have a new iMac--OS Catalina v10.15.6 Am interested in purchasing the CanoScan Lide 300 scanner but when reading throught the specs, I see OS compatibility: macOS® X v10.11 - macOS v10.13 (High Sierra) Did a google search for "compatible scanner...

ruu2 by Apprentice
  • 2152 Views
  • 2 replies
  • 0 likes

Power Adapter for CanoScan 9000F Mark II

A lightning strike fired the power adapter on my CanoScan 9000F (QK1-6242) . There are quite a few used CanoScan 9000F Mark II's for sale in my area that I might cannibalize if the Mark II power adapter is the same as the 9000F.  Could a Mark II owne...

o_mlly by Contributor
  • 727 Views
  • 0 replies
  • 0 likes

cancelling an order

I ordered some cartridges over a week ago, but apparently they're on backorder.  I don't know when they'll ship.  In the meantime, I found what I needed elsewhere, so I'd like to cancel the order.  But the hold times for Customer Service are 30+ minu...

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