General Discussion
Showing results for 
Search instead for 
Did you mean: 


Negative scan

I am totally frustrated by the 2178  error i get in trying to scan color negatives with my 5600f scanner Win 10 64bitI do get a scan using PDF but not what should be a normal scan accoding to the manual. Have tried various advanced settings.

geophoto by Apprentice
  • 1 replies

Resolved! CanoScan LiDE 25 driver for Windows 10

It appears that there is no Windows 10 driver for the CanoScan LiDE 25, possibly no Windows 8 driver either.The Windows 7 driver and CanoScan software I have used for years will not work with Windows 10.Why is there no Windows 10 driver? I think it w...

Taxciter by Apprentice
  • 7 replies

Image Garden

Hi  Just done a clean install of win 10 creators update my image garden keeps crashing after about 2 mins o error messagesall .Canon drivers and software versions anyone else having probs with win 10

Noon by Apprentice
  • 2 replies

customer support phone number not ringing??

Just paid $20 for Canon Support after spending the past 3 hours trying to connect my printer to my computer with no success; however, there is no ringing when I call the support phone number. Is this a sick joke???  The manual says I must download th...

cjhaugh2 by Apprentice
  • 7 replies

I can’t decide which camera to get

I am in desperate need to Upgrade my camera. Right now I have a Rebel T1i and my lens is a Tameron 18-250mm. They are both extremely old and the quality of the photos are awful. I take pictures of my kids, their sports, the dogs, and more pictures of...

Dogmama6 by Apprentice
  • 17 replies

Cannon easy print program

HiI have just started to use Cannon easy print program on Windows 10.Big problem I have is most of the albums that have transferred from Picasso have doubled. So I now have two pictures of everything and cannot find a way to delete the doubles. I hav...

oxo1 by Apprentice
  • 1 replies

L80 faxphone

Does anyone know what to do when change cartridge keeps flashing with new cartridge?Second brand new cartridge installed. This has never happened before. I have unplugged, held reset button down for 10 seconds but these things are not clealring probl...

Resolved! Mysteriously vanishing posts

This message is regarding an issue with the community forums -- not Canon products.  So I wanted to direct this to the community leaders.  Unfortunately the website doesn't appear to have any way to directly contact a community leader/manager.  Also....

Canon Scanner LiDE 210, error 5,202,54

My scanner, which has worked perfectly fine up until now, now comes up with the error Code 5,202,54 'Internal error occurred, scanner driver will now close'. I am running a windows 8 system. I have uninstalled and reinstalled the driver/MP Navigator ...

predshaw by Apprentice
  • 10 replies

Canoscan 9000F MKII Autoscan button not working

Hi, Couple of days ago I bought a new Canoscan 9000F MKII. My OS is Windows 10 Pro. After set up, I started scanning and the auto button scanned the photo, and thereafter the My Image Garden popped up. So far so good. But this morning the auto scan b...

Danker by Apprentice
  • 8 replies

use canonscan 8800F in Windows 10

My computer has upgraded to Windows 10 some weeks ago. My CanonScan 8800F worked fine until yesterday but now it will not work anymore.The Canon website states that it is not compatible with Windows 10 and I should buy a new scanner.What is the solut...

Shooting with film, and debating an upgrade. Plz help

I'm currently shooting with a Rebel 2000 SLR (35mm film). I'm a little confused as to what I should look into as a possible upgrade. I am considering an EOS R, but don't want to have to buy new RF lenses if I don't have to. I'm not sure how well an a...

Getting started

New to the community? Here's some information to help you get acquainted:

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM