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Canon Product Registration web site

So a few months ago  when the canon site was down or hacked. I lost all my products registered in the product registration page. I contacted support but they never got back to me. Anyone here have a suggestion on how to fix this.

What lights are the best for indoor photos?

 Hello,  I have a EOS 70D Canon camera with a 70-300mm lens. I have a 18-55mm lens but the focus ring is broken.  The subject I am taking photos of are Agates, jewelry, opals and I need to get good crystal clear details of them. I was wondering what ...

Jadee by Apprentice
  • 8 replies

Can't Register for Canon Forums

I tried fruitlessly to Register for the Canon Forums... But after each attempt, I got a red error message claiming I failed to complete the CAPTCHA Code. However, the CAPTCHA Code NEVER appears--even after trying with different browsers.

Viewdoo by Apprentice
  • 3 replies

Inventory Fulfilled?

How long do you usually get stuck with this status? My items have been showing this for more than a week now...

bedazs by Contributor
  • 23 replies

Resolved! Canon toner warranty policy

Hello Everyone, I just join the Canon Forum.  I am calling Canon customer servie but I am always on hold.  There is no answering the phones. I was waiting for 3 hours and one picks up the phone.  Is there a number where I can call directly and speak ...

What does "Status - Not in System" mean?

Hello. I have recently bought a camera and noticed an issue with it fresh out of the box. A couple of days ago I set a repair request with the "Other" category. I have not sent the camera yet. Does "Not in System" simply mean that the camera hasn't a...

Danfun64 by Contributor
  • 5 replies

LiDE 400 stuck on step 3 of installation on Windows 7

Hello, I have a been using a Canon LiDE with my Macbook for some time without issue. Recently I purchased a second unit for use with my Windows 7 PC. I am running Windows 7 Home Premium 64-bit.When I try to install it the installation process becomes...

adachi by Apprentice
  • 1 replies

Canon 650 film camera with odd lenses?

I have a wonderful Canon EOS 650 and would like to use some old screw mount lenses.  I already have adapters to mount the lenses, but need advise on using the the metering.  The display in the finder is hard to figure out.  What is the easiest, best ...

JimCanon by Apprentice
  • 4 replies

Scanner LiDE 400 - stripes defect

2 hours ago I unboxed a brand new Canon LIDE 400.I started to test it, but I see stripes on the left side for every scan. See following pictures: 1) ScanGear preview - white paper as background  2) Result of the scan, white bright paper as a backgrou...

scanner1.png scanner2.jpg
Vity by Apprentice
  • 1 replies

CanoScan 9000f and mac os mojave

Trying to use flatbed scanner function on mac mojave and ImageCapture software.  I get this red line on computer image, even without copy on the platen.  There is no way to upload MP Navigator for Mojave.  I have ver 4 on my mac and it does not recog...

virusgal by Contributor
  • 6 replies
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2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.