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Canon Create Account Page will not accept my email as valid

tmdeaconcanon
Apprentice

I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address?  It keeps returning error:  Please enter a valid email address

2 REPLIES 2

Danny
Moderator
Moderator

Hi, tmdeaconcanon!

Thanks for letting us know. We've notified our IT team about this and we hope to have everything back up and running soon.

Danny
Moderator
Moderator

Hi again, tmdeaconcanon!  In case you haven't already noticed, everything should be back up and running for My Canon Account.  Click HERE to create or log in to your account.  Hope this helps!

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