04-30-2022 09:29 AM
I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address? It keeps returning error: Please enter a valid email address
04-30-2022 12:46 PM
Hi, tmdeaconcanon!
Thanks for letting us know. We've notified our IT team about this and we hope to have everything back up and running soon.
05-04-2022 08:30 AM
Hi again, tmdeaconcanon! In case you haven't already noticed, everything should be back up and running for My Canon Account. Click HERE to create or log in to your account. Hope this helps!
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