Canon Create Account Page will not accept my email as valid

[tmdeaconcanon]

I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address?  It keeps returning error:  Please enter a valid email address

[Danny]

Hi, tmdeaconcanon!

Thanks for letting us know. We've notified our IT team about this and we hope to have everything back up and running soon.

[Olddogonhog]

I am having the same problem as above:  "I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address?  It keeps returning error:  Please enter a valid email address"

I have been using my e-mail addy for 20 years.

[Tiffany]

Hi. There was an issue a few days ago that has since been resolved. We recommend clearing cache and trying to log in again.  

[Olddogonhog]

What cache?  Not sure how to do that.  The printer is brand new.

[Tiffany]

We are referring to clearing your internet browser cache so that you can log into My Canon Account and register printer: http://canon.us/account 

[Olddogonhog]

Will do that tomorrow.  Thanks

[Danny]

Hi again, tmdeaconcanon!  In case you haven't already noticed, everything should be back up and running for My Canon Account.  Click HERE to create or log in to your account.  Hope this helps!

[ksom]

I am experiencing the same issue. Please check. I tried multiple email addresses and different web browsers, all have the same issue. I even tried on both phone and Mac.

[shadowsports]

Greetings,

It appears to be working now.  The invalid email error no longer appears.