04-30-2022 09:29 AM
I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address? It keeps returning error: Please enter a valid email address
10-17-2023 10:24 PM
Hi I'm trying to create an account but have the same issue with the email. Is the system working ?
10-17-2023 10:32 PM
Hi. Yes, we've escalated the My Canon Account creation issue over to our web team.
10-18-2023 06:23 PM
It is fixed. I registered my product to do any updates but it keeps telling me to register my product. I'll check on it tomorrow.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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