canon support website down?
I get access denied on most pages
Posts
Printer Recommendation - custom size boarderless printing
Hi, I am looking to purchase a printer but I can not see what one I need. I need to print using a custom size of 130mmx70mm – it will always be this size and it needs to colour. Importantly it will need boarderless printing functionality. Can you rec...
OnBoarding for Canon ImageConnect Errors Out
When trying to complete the on boarding process on the Photographer Matching Service site after completing a few of the questions I get a triangle with an explanation point. When refreshing the page I have to start at the beginning again and the step...
Maxed out notifications?
Every time I start up the site, I have 25 notifications, when I don't have 25 notifications. Anyone else seeing that?
Unable to log in to canon webpage
So I am able to log in to my profile on the shop.canon store temporarily. Once I log in and then search for a product or something, for example I am trying to buy the Extender RFx2. I log in, I search for it, click on it, then add to the cart, once I...
All Products Missing from MyCanon Account
I logged on to my account today (9/7/2019 and noticed all my registered products are gone. I called the help/support line and they were just as amazed and said it will take 24-48 Biz hours to research. Has anyone else run into this issue? ThanksSn...
Canon P-23-DHV Printing Issue
I recently changed the two-color ribbon on my calculator. I don't know what I did in the process but the calculator insists on printing the number 8 as an additional digit at the right margin of the printout.
How do you get Support to answer and help you when you purchased technical support?
Hi,I purchased the technical support online, like they suggested. I called the number, and when you ask for technical support, it routes you to a message that says to "go buy technical support online. Bye" Help! I don't want to have to challenge th...
CarePak - Change Serial Numbers
Who do I contact to change the serial number for my Canon Carepak? I emailed support two times with no answer.Thanks,Robert
Customer Service RE: late Fees
Who can I contact regarding disputed late fees? We have submitted a written complaint & have put in a calls, but have gotten no response. These late fees date back to Jan of this year & have continued until present. The invoices never stated ther...
Collectors Market for Old Canon Cameras
I'm hoping that you all can help me out. Is there a collectors market out there for older Canons? My neighbors husband just recently passed away and she asked me to see what she can domwith his AE~1 and one of the first Rebel digital camera. They ...
Resolved! Canon Explorer of Light?
Just curious how one becomes a Canon Explorer of Light?
Resolved! How to merge two Canon accounts?
I have an old Canon account I would like to merge with my newer account. So far, I'm unable to find how to do that. Is it possible? Does anyone know where I can find info on how to accomplish this task? My apologies if I'm overlooking an obvious answ...
Resolved! Canon Products at Office Depot
office depot is selling your products but we want to know is it authorized by Canon brand?
Camera club guest speakers
I represent a camera club, and we are looking for guest speakers (via Zoom). Does Canon have any programs for camera clubs, or can Canon make any suggestions?Dan
