I am wondering if my scanner is incompatible with my computer operating system or if there is a software/driver update I need to install. Using the CanoScan 5.0 software the scanner will scan one photo, on attempting second scan it hangs, requiring ...
Hi, I am running Catalina 10.15.2 on my Mac and am having difficulties changing the print quality slider from NORMAL to DRAFT. Here are the steps I'm taking to attempt this: 1. in Safari I click PRINT from the FILE dropdown. 2. In the print window th...
Hello, I have a problem, with a very old (but still good in my opinion) Canon printer, IP4200. Recently it has stopped to print black. I've tried "cleaning" and "deep cleaning" options from the printer properties, but it didn't solved the issue. All ...
I own a PIXMA MX452 where I have been successfully scanning until just a few days ago. Now when I try to bring up the scanner utility, I am receiving error 'A scanner driver supporting this software is not installed. Install it and try again. (se...
I've had HP and EPSON. You could adjust both to cover the white on the discs. On the MX922 I set the disc covering to the max setting and still have white showing on the disc. Usually it's perfect on one side and a lot of white on the other side. I'v...
Our printer has started printing stripes of lighter text. From the nozzle check print below it looks like some of the vertical lines are split into two parallel lines along the horizontal stripe where the solid region is lighter. I've run the clean...
I've done Cleaning twice but it's not working. I keep avoiding the Deep Cleaning operation because it will make the ink overflowing and soon its service required technical support because the printer's ink pad is at the end of its service life.I need...
When using Multi-PDF for export, ScanGear shows the message box: "Scan completed. You can continue scanning. Close the scanner driver to end." And the option: "Don't show this message again." But the message box appears again and again and again... e...
Hi there. I have been unable to print at 8.5 x 11 borderless setting lately. I had no issue with this previously but it suddenly came up within the last week or so. I am on a Mac with OS High Sierra 10.13.6. I tried deleting the driver and reloading,...
Hi, I followed the instructions on how to scan double-sided but there is no "Auto Duplex" option in the drop down menu. The whole reason I purchased the printer is for scanning. It's quite cumbersome to manually do this with 1,000s of documents. Any ...
MX882 Preview before printing unavailable, greyed out-unchecked. Need preview, how to get back?
Printer is great and in fine working order. But, the screen is no longer lit up and so I can see any information about the menu settings. Is there a light bulb that needs changing? And if so, how do I do it?
My G4210 printer is connected via USB to a Mac computer. When I print from the Mac, it almost always prints a partial page, then stops. The print queue still lists the document, but says the printer is not connected and the queue is paused. If I resu...
My computer sees this printer over USB, but won't let me use it without selecting a driver, which there is none. I'd prefer to print over USB, not airprint. I've restarted everything, but I don't see a way around the lack of driver.
I have a G6020 printer and when I try to print a pdf that included photographs, it does not print the photos, only the text.
