Trying to help a friend out. They have a MX860 series. They put new black cartridges in, and they show full. Tried taking them out and shaking them and putting them back in. Did the duty cleanings. It will scan and send to the pc a picture correctly....
Recently purchased a PIXMA MG36 series and can't find that model when trying to setup to laptop. What do I do in this case?
I just upgraded the operatig system on my macbook pro to 10.13.6 (High Sierra). Now the MP navigator app, which i just downloaded wont open and gives me an error message that says my printer (MX870) isn't listed/supported. The printer is actually wor...
I get horizontal color banding when printing from cassette, but not when printing from rear tray. How do I fix this?
When i pull down the flap labeled Canon it does not swing down far enough. I need to turn the cartridge sideways and then straighten it back up after I get past the flap. When I view YouTube videos showing this procedure they all seem to show the fla...
I'm unable to find a driver and since I updated to 10.15.7 my Pixma MG8220 does not show up anymore. Any advice (besides getting anothe printer?). I downloaded the install guide and that won't even work with 10.15.7. Frustrated.
Trying to download MG6820 software to a new computer. When I try to install, I get a pop up that says "Zip file is damaged, truncated, etc. Try download again." I've tried downloading several times. Windows 10 recognizes the printer and I can print, ...
I have a Pixma MG7520 that is 5+ yrs old. It was working fine a couple days ago, but is now off and won't power on. If I pull the plug, wait 30 seconds, plug back in, touch the power button, I see the white power indicator come on and then there i...
I get an error message; "cannot communicate with the scanner; the scanner is turned off, the USB cable is disconnected. Code 5,156,69". when using the Quick Menu. My USB is connected. I am using windows 10
I have installed a new Pixma black ink cartridge for my Canon MX922 printer. It still will not print and gives me the code 1410. There is nothing obstructing the toner.Any suggestions?
Hi. I have a Canon MG2220 laser printer. I printed a Word docment and 1/8" vertical lines appeared from the left margin to the right margin in part of the document and above this a dotted line also appeared from the left margin to the right margin. A...
I bought a new ink cartridge and the printer is rejecting it as not compatible. This is a new cartridge from Canon itself. When I try putting the old one back in and now rejects that one as well. Is there a fix for this?
How do I switch back and forth from printing in black and white to printing in color?Anytime I press the "Color" button it just gives me an error saying, "The size of loaded paper is different from the print settings" I haven't been able to find any ...
Tried to connect my chromebook to my MX492 canon printer using wifi and It asked for my passphrase. Then I tried to connect the printer using a USB and it asked me to add another printer and tried to connect and it asked for a name and ip address. T...
Hey all, I have a Pixma MG2520 and I have had no issues for a few years. All of a sudden, it won't print. The paper will feed a couple of inches and it will go through the motions like its printing but the paper won't actually go through and get prin...
