MG5721 Cannot make copy

[djday]

It gives support code 2110 "The size or type of the paper loaded is differrent from the print settings."  But it says it is set to Letter and that is the size paper I have in the cassette. 

[shadowsports · Accepted solution]

Greetings,

Somewhere in your printer driver or printer settings (application you are printing from) the size of the media is set differently than what you have loaded in the tray.

https://support.usa.canon.com/kb/index?page=content&id=ART171737&actp=search&viewlocale=en_US&search...

[djday]

The printer prints fine from my computer.  But I can't make copies.  It says the printer setting is letter and that is what I have in the cassette - letter size paper.

[djday]

Thanks.  I went back over the instructions step by step and finally found where after I pull the tray out and put it back in it gives me the opportunity to change the paper setting.  If you don't do it pretty quickly it goes away. Got it fixed now.

[shadowsports]

Greetings,

I'm glad it helped, and appreciate your feedback.