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Error code 5 157 69

Hello! My pronter has stopped working. I am getting an error code as listed above, with the very common, LAN not connected, etc. even though it is. I have a Pixma MX 722 and am running Windows 7. And I live in Canada, if that matters. Thanks for the ...

Canon iP2770 prints in weird color

Hello, I'm new here anyways.I'm here to ask on how do I fix the printer printing in weird color?It prints purple even though I did all the cleaning and refilling the ink.I had looked inside the printer by opening the cover thing but nothing seems to ...

TF21045 by Apprentice
  • 9256 Views
  • 6 replies
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Basic question from a newby...

I have a PIXMA MG7720.   I've used it since 6/17,  with no problems. I'm not a heavy printer user The other day, out of the blue, I get Support code 1256, and it tells me to open the paper output tray.  When I do this, it says "an error has occurred"...

dennism by Contributor
  • 1937 Views
  • 3 replies
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Canon TS8220 not printing on glossy

Tried to print on glossy paper. Each time the color is totally faded. I tried printing on regular plain paper and it's fine. I have cleaned the print heads, nozzle heads etc. I have added new ink. I have even tried to print from the printer itself wi...

VicMar by Contributor
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  • 6 replies
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Printer MG6600 - Printing color broken lines

Hello Friends,Hope you all are doing great !!My every fully functinoing Canon MG6600 has recently started to give problems in printing, since i bought it 4 years ago.All of a sudden, since a month, it has started to print broken color lines instead o...

Where to Complain or Warn Others?

When I updated the printer software on my Windows 10 computer for the Canon TS9100, because I moved the printer, it closed all my saved tabs in Notepad++ and all the documents I had open in Open Office.I don't know what Canon was thinking, giving pri...

Resolved! Pixma iP8720 Washed out Colors

It's been about 6 months since I last used my 8720 so I decided to replace the existing ink cartridges. I've been using nothing but Canon ink in my printer and Canon photo paper. I just printed out several 4x6 and 1 8x10 prints and noticed the colors...

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TR88 by Contributor
  • 10231 Views
  • 7 replies
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Resolved! Pixma TS3620 Prints Blank Out Of The Box

Setup went well for a new TS3620 - except for the fact it prints totally blank pages. Cartridges show as properly loaded and ink levels are good. Printed alignment page, cleaned heads, performed nozzle checks, deep cleaned heads, etc. Nothing is prin...

drm5303 by Apprentice
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  • 1 replies
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PIXMA TS5055 - Error code 1020416

I have a TS5055 and get this error after just one or to scans.  jp.co.canon.ij.scanutilitylite.icadriver error 1020416. I tried to uninstall the program and install again. Also installed ica driver v.4.3.4a (Mac). No succsess. Running macOS 10.15 (Ca...

Flydive by Apprentice
  • 2292 Views
  • 1 replies
  • 0 likes

MG2500 error 5,156,69

My family bought me a printer 3 months ago and i can't get it to scan with the online software.It prints with MS Paint (From scanner or camera option) and i was able to do test prints but it won't respond to the IJ scan utility.I tried reinstalling i...

Alice937 by Apprentice
  • 1783 Views
  • 1 replies
  • 0 likes

MG2522 Code: 5, 156, 69

I just bought this printer specifically to scan photos and documents onto my Microsoft Windows computer. I tried to set it up and scan, but it gave me a pop-up window that said:Cannot communicate with scanner for these reasons:- Scanner is turned off...

Durham19 by Apprentice
  • 6438 Views
  • 3 replies
  • 0 likes

Pixma TS9120 brand new - always offline

I have a brand new Pixma TS9120.  I am trying to connect using a Lenovo P51s running Windows 10. The printer is successfully connected to wifi, but will not show up when I try to add a printer through the control panel.I have installed the printer dr...

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