TS702 ink issue

[teswod-sunsig]

Hey all, I’m trying to print some photos on a Pixma TS702 and the colors have been imbalanced (looks like too much blue). I’ve tried cleaning the print head and run the nozzle color and alignment tests, and those have all come out normal, but the colors on the photos themselves are still off. Any ideas about what’s going on?

[ArthurJ]

Hi,

There could be a few things that are causing this issue and It is recommended that you speak with one of our chat agents. To get to the chat feature, click HERE. Once in the chat box, ask to speak to a live person. You will be asked to create a Canon account and once that is done, you will be able to connect with one of our chat agents Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you.