Desktop Inkjet Printers
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I have a CANON MG2520 Printer and my margins are even on both the left and right side, BUT whenever I print, it always cuts off the right side of the page.  I have looked at everything possible to fix or adjust, but it won't set the left and right ma...

bak62066 by Apprentice
  • 0 replies

Pixma MX712 will not turn on!

My, just over ONE YEAR OLD Pixma MX712 WILL NOT TURN ON!!! Looking at all the posts, I’m sure there is a big issue with the Canon printing products. I am very disappointed with the answers I received from tech support, "Check you outlet", "Make sure ...

abonkee by Apprentice
  • 3 replies

Printer issue

I have a two month old Canon TS9020. (wifi connection)  It was working perfectly until yesterday when it ran out of black ink. I replaced the cartridge, but it will not print now. The print jobs go into the printer queue. If I go to the printer displ...

Mike13 by Contributor
  • 4 replies

Resolved! MX922 not feeding from adf top tray

I'm using a fairly new MX922 and have never tried using the top tray (adf feed).  It doesn't recognize that I have papers to copy from that area.  What am I doing wrong?  The Canon videos are no good because they don't address this issue.  Is there a...

Sweetp59 by Apprentice
  • 3 replies

Pixma MG2470

Just loaded a fresh 745XL black cartridge bought from Amazon with the original Canon packing and it did not work even after repeated nozzle cleaning and deep cleaning. However when I did the print head alignment, it printed  very well.My color cartri...

gvr by Apprentice
  • 1 replies

Cannot scan with new Windows 10!

I recently purchased a new computer and it came came with Windows 10and may I say i'm sorry I did!  However miserable I am, I think I will eventualy live with it.  My problem is that I can nomore 'Scan' pictures or document to my files.  Can any one ...

PapaG2 by Apprentice
  • 3 replies

Thick Black Line

My Canon MG6821 PIXMA is printing a thick, black, vertical line when I scan and copy. I've cleaned the glass plate which did not resolve the issue. Please advise. Thanks. 

MG2550S not feeding paper properly

 There was paper jam happened at first. After I got the paper out, it's not going to the feed the paper properly. And then I tried to clean the roller following this:  I have done unt...

MG2450 cuts off bottom of page

I'm trying to print a form from the web (PDF) on my MG2450 but it cuts off the bottom of the form every time. Fit-to-page or scaling make no difference. The form prints OK on a Brother printer. 

Ink Cartridges Won't Align

Hi.  I own a Canon Pixma MG3600 printer.  My black in ran out, so I replaced it.  Then I noticed the color in the images looked fuzzy.  I tried to realign the ink cartidges by printing a test page (holding down the "Stop" button until the alarm butto...

Resolved! Long pause between print

Hello. I recently purchased a Pixma TS5150 printer (Denmark). When sending a couple of printjobs to the printer, it takes minutes to start the first one and after the first one is done, it takes about 4-5 minutes before the second one starts.In the p...

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01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
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