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PIXMA TS3120 - E36 ERROR

HannahTran
Apprentice

Hello, I just bought an old printer canon pixma TS3120 (white color). However, I cannot connect it to my wifi as when I pressed "Network" on the printer, the "x" always appeared above the network icon. I tried to follow the instruction in this article: https://support.usa.canon.com/kb/s/article/ART168194 (I watched the video) but on the step 2, my printer shows "Connection failed" and "E36". (the images below). Please help me to fix this error T.T

Screenshot 2025-01-22 111818.pngz6254832471760_5718a5f1cdbace6ef4649ddcf1cd3b74 (1).jpg

 

 

 
1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi HannahTran,

Please try using the cableless setup method with an Android or iOS device:

Easy Wireless Connect - PIXMA TS3120, TS3122

You can also use the WPS connection method:

Wireless Setup Using WPS for Printer - PIXMA TS3120, TS3122

 

 

 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi HannahTran,

Please try using the cableless setup method with an Android or iOS device:

Easy Wireless Connect - PIXMA TS3120, TS3122

You can also use the WPS connection method:

Wireless Setup Using WPS for Printer - PIXMA TS3120, TS3122

 

 

 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Omg thank you so much, I tried many times but this time it works. Thanksssssssss!!!!!!!!!

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