PIXMA TS3120 - E36 ERROR

[HannahTran]

Hello, I just bought an old printer canon pixma TS3120 (white color). However, I cannot connect it to my wifi as when I pressed "Network" on the printer, the "x" always appeared above the network icon. I tried to follow the instruction in this article: https://support.usa.canon.com/kb/s/article/ART168194 (I watched the video) but on the step 2, my printer shows "Connection failed" and "E36". (the images below). Please help me to fix this error T.T

Screenshot 2025-01-22 111818.pngz6254832471760_5718a5f1cdbace6ef4649ddcf1cd3b74 (1).jpg

[Patrick · Accepted solution]

Hi HannahTran,

Please try using the cableless setup method with an Android or iOS device:

Easy Wireless Connect - PIXMA TS3120, TS3122

You can also use the WPS connection method:

Wireless Setup Using WPS for Printer - PIXMA TS3120, TS3122

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[HannahTran]

Omg thank you so much, I tried many times but this time it works. Thanksssssssss!!!!!!!!!