10-25-2020 08:47 PM
10-27-2020 09:14 AM
Hi, mrsvelez!
So that the Community can help you better, we need to know exactly which Canon printer model you're using and whether you've found any foreign objects within the printer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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