cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma G6050 - no option in Copy menu for cassette

RhuneFader
Apprentice

When I try to copy, the printer will give me error code 2114 and ask me to load paper into the rear tray, even though the size is set to A4 and there is A4 paper in the front cassette.

 

When I look at the copy menu to try and manually set the paper source to be the cassette, there are only 2 options: Rear tray and Auto, even though there should be a Cassette option according to the manual.  

 

This issue occurs with the paper source set to Auto in the Copy menu.

 

Any ideas??

 

 

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA

Announcements