Desktop Inkjet Printers
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MG3620 Printing Ridiculously Slow

My new Canon Pixma MG3620 is printing PDFs so slow it's absurd. A single black and white page literally takes 2 minutes! I've tried multiple PDFs, some that were quite simple, and all of them have this issue. It prints a line, then pauses for a few s...

ecm by Apprentice
  • 1 replies

Printer won't print

I have a Canon Pixma mx922 and it won't print.  Although if I do a test print using the menu buttons on the printer, it prints fine.  When I print from my laptop, the page comes out blank.  I've done all the suggested maintenance cleanings but it sti...

Please Help

MG6620will not turn oncan't get the screen to show anythingWhite light next to the power buttonPower button won't do anythingtriangle with zigzag mark glowing orangewhen unplugged both lights turn back off

DylanS by Apprentice
  • 1 replies

Pixma ip7250 magenta not printing

I bought a brand new printer yesterday. It will not print magenta although all cartridges are NEW, FULL and GENUINE Canon. Nozzle check showed no magenta was reaching the page at all. I have tried cleaning twice and still notning. Is the cartridge fa...

Resolved! Blank pages printing with a new printhead

Hello,I am looking for help to recover a new printhead that was never used for a longtime.Some time ago I broke a mechanical part of my canon IX6850 and I decided to buy a new one.I reused the printhead of the broken printer, and I put the new one in...

pPerez by Apprentice
  • 7 replies

Resolved! Change of printer problems with printed output

Until today, i was using an Epson printer and had successfully set up my Excel spreadshhets to print as I wanted, some files have two or more pages and the data was printed in landscape filling the page as I wanted. 0 margins althe way around. Now I ...

Mabocat by Contributor
  • 7 replies

Setup Error

Pixima MG6620orange triangle showing (don't know if that means something)Screen won't turn on so I can't choose the language settings.

DylanS by Apprentice
  • 3 replies

U052 message

I have researched, and followed pretty much the same "solution" as described by Canon to get this message to go away and start printing again.  I've had my printer for several years, and have had excellent service from it until today.  I've spent alm...

NCCU66 by Apprentice
  • 2 replies

Windows Fax and Scan not working over wifi

I have an MX870. The OS is Windows 7 SP1 x64.The drivers are current.The printer is networked via wifi.I can scan over wifi using both the printer's scan button, and MP Navigator EX.However, I'd like to scan over wifi using "Windows Fax and Scan". Bu...

Pixma MG2522 Printer Offline Status

I frequently have the problem that my printer will show it is in Offline status when it is turned on. I can diagnose and get get the problem solved but I'd like to solve the problem permanently. I have a Toshiba Satellite C655 laptop running Windows ...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5