Canon Community

Scan Issues with Canon Image Garden

Has anyone who recently updated to Mac OS 11.6 had any problems with the scan function on a Pixma printer, specifically a MX922 using the My Image Garden application? For more information about the issue I encountered, please read the following descr...

Scanner Tool not connecting to my scanner

I had my Canon connected over WiFi at my old house.  At my new house I have it connected via USB.  I've gone through the rigamarole of reinstalling/setting the same printer as default for my computer. It used to be called Canon TS3300 series, now it'...

Pixma TS5050 booklet printing on a chromebook

Using Google Docs on my PC, I can print a multi-page 2 sided booklet from a Google Drive file, using my TS5050. Yes I know I have to reverse the sheets half way through, but it works fine.Using the same Google Drive file on my chromebook, the TS5050 ...

Pixma G4210 - no test print grid

All of a sudden, my printer will not print anything except gradients. When I print a test sheet, all I get is (two thirds of the way down the page) an emply C with "Unix Printing System" inside it, a little circular color wheel, and part of a gray gr...

Canon Pixma TS5320 not scanning

I ust the windows fax and scan app on my Lenovo windows 10 laptop. I install updates on laptop, updated all drivers from Canon site for my printer, and when I click on new scan a window shows up saying cannot find printer network when printer is on a...

where can i find ppd files for the mg2522

i have a chromebook where can i find ppd files 

Printing Avery 11136 Labels (Hanging File Folder Inserts) on a Pixma MG7520

Anyone have any helpful hints for printing these labels? I have tried many different settings, all to no avail. Getting frustrated. I am converting the document from the Avery website to a PDF, and attempting to print from there. Printer won't grab t...

Canon Pixma MG7720 PGBK Bad Grid Print

I have purchased Canon printers for over 30 years, but I think I'm switching to Epson or some other brand now. Two years ago I bought a new Gold Color Canon Pixma MG7720 printer.  If you checked Walmart, Amazon, Ebay, you can only find them new in bl...

PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone

I uninstalled old driver and installed most recent on for the Windows Laptop and now the printer message is telling me I need to insert a disc when I try to print from my iPhone.  I just printed from the iPhone a few days ago without any issues.  I h...

G3260 Photos printing oversize

Just got my printer set up this week. When I try to print a photo on regular letter paper, it blows it up larger than the page and crops off much of it. I tried thru the app and direct from my iphone. When printing thru the app it only seems to print...

PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 driver install

Newly purchased TR8620 printer using Windows 7 with a wired connection (I know - so 2012).  Everytime I try to run the win-tr8600-1_0-n_mcd.exe driver install file, I receive the following message: "Failure to acquire information on driver and softwa...

Canon MG5320 printing blank pages

Hi,  I recently changed the name of my wifi. I connected the printer to the access point and selected the new wifi name.But just today, my printer just prints blank pages. Could the changing of wifi name cause the blank pages? It's receiving the data...

Printer screen states check cartridge UO52

Two Macbooks running OS 10.15.7 but only one can print with PIXMA MP210

I am moving from my old Macbook Pro made in 2017 to a newer one made in 2020. I want to print with a PIXMA MP210 printer with the the newer 2020 MBP.  When I go to the driver support for MP210 it tells me there's no driver for the current OS. Moreove...

Pixma ip8720 1411 error

Pixma ip8720 printer issue: Started getting the error 1411 in the middle of printing a page. I checked and the ink was out (250XL). Replaced cartridge with the same type that was in it. Still got the error. Replaced it with a Canon cartridge and stil...