Desktop Inkjet Printers
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MG5350 disable rear tray

Hi. Occasionally I have to print from my iPhone, and more often than not it tries to print to the rear tray. I don’t and never will use the rear tray. Can I disable it so that my iPhone (and any device) only Uses the front tray?Thank you.

Replace missing CD-ROM?

Hi!I've lost/misplaced the setup CD that came with my PIXMA 7720. Does anyone know if I can buy a replacement CD? Please don't tell me I'm up a creek without a paddle... Thank you!

eperon by Apprentice
  • 3 replies

Resolved! Pixma TS6020 error 9958

I am unable to use my scanner.  I keep receiving an error message that says "A required file is missing or corrupted or settings are incorrect.  Try install again".  I have also received the error " error 9958"...

kimhib1 by Apprentice
  • 7 replies

PIXMA g3400 and black cardige from g4510

Greetings,I have been using my Canon g3400 for two years till now. It starts print blurry in black. My last hope was the change of black cardige and there is a problem. There is qy6-8002 black print head in g3400. I have bought print head qy6-8011 fr...

WiBi by Apprentice
  • 2 replies

PIXMA MX475 ink cartridge problem

I purchased a PIXMA MX475 printer in January this year and have been using it daily for nearly 3 months without problem. The ink cartridges were changed about a month ago.After power up today I get Error Code 1485 (Unsupported Ink Cartridge), which I...

JSS by Apprentice
  • 2 replies

MX922 Printing too large

Hello. My printer is printing too large. I tried making the printer size smaller on the printer as well, I tried changing the setting in my print setting on my computer. I have changed the blinking ink cartridges in hopes of repair. Nothing! Any sugg...

Resolved! MG3620 Power and Alarm flashing

Hi there! I couldn't find this in a recent post. My printer has been working fine then all of a sudden it started flashing back and forth, with a pause in between each round. I am out of warranty so I cannot get tech support and wondering if anyone c...

Pixma TS8220 Frozen

I have the Pixma TS8220 and had to unplug it the other day to move cords around. When I plugged it back in and turned it on the Canon logo popped up and stayed there. I let it sit for hours and it never loaded. I unplugged it and let it sit for an ho...

Pixma 3520 frozen, won't turn off

When plugged in, 4x6 photo paper light comes on, pressing power butter-green light comes on but printer is not responsive. None of the buttons respond and computer does not find printer. I can then only turn it off by unplugging it.

PIXMA MG8220 not recognizable

I will first admit that I am not the most computer savvy BUT have for years been using this printer with my Macbook Pro, OS mojave 10.14.6 with minor, intermittent problems. The connectivity issues usually solved by restarting computer and printer, o...

newfdoc by Apprentice
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5