cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS9520 My scanner only offers the option of Local (USB) as the destination of scans.

drbwthomas
Apprentice

Until today, when scanning documents, I was able to choose My Documents on my PC as the destination for my scans.  However, that option no longer appears in the list of Select PC.  How do I change back to my original setting?

 

Brenda Thomas

5 REPLIES 5

Ramona
Authority

Hi Brenda Thomas,

 

So we can better assist you, please reply with what printer model you have, as well as what version of Windows you have on your computer.  

 

We look forward to hearing from you!

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Catskill1965
Apprentice

I have the same problem. What is the solution to fix this. I have Windows 10 HOME and the Canon TS9520

Hi,

Are you scanning directly from the printer or using IJ Scan Utility on the computer? 

We look forward to your reply. 

Catskill1965
Apprentice

I am scanning directly from the printer and storing it into my documents.

Hi,

When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. Please click HERE to open the section in the manual about updating the scan settings through IJ Scan Utility. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Avatar
Announcements