Pima TS3520-faded lines consistently in lower half of pagees

[dk31]

Relatively new, low usage TS3520, printed pages have barely readable to unreadable lines, usually in lower half of printed pages.  Usually print in Black only.  Black ink very recently replaced and therefore not low.  Cause?  Solution?'

Thank you

[ArthurJ]

Hi,

Please click HERE for the steps to print a nozzle check. Once it prints, let us know if it looks like the example in the article. 

We look forward to your reply. 

[dk31]

I did the short and deep cleaning.  The bottom half of the pages printed still are terribly faded, some not even readable.  Thanks for you help.

[Patrick]

Hi dk31,

Based on your description of the issue, it would appear that the encoder/timing strip would need to be cleaned.  To clean this, please follow the steps provided on this page:

https://support.usa.canon.com/kb/index?page=content&id=ART179518