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TS 9020 won't connect to Windows 11

zhopper57
Apprentice

I bought a new Windows 11 computer.  When I connected my printer it would not recognize the printer.  Then somehow I got it to work but now it is back to not recognizing the printer.  Why does it not recognize my printer??!!

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi zhopper57,

Are you using your PIXMA TS9020 with a USB cable?
or are you using your PIXMA TS9020 wirelessly?

 

 

I was trying to get it connected by USB cable without success.  I connected the printer to my home wifi and updated the firmware.  Then I connected wirelessly to the printer.  That worked.   I would rather be connected via USB but do not want problems now that is is connected wirelessly.

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