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TS 9020 won't connect to Windows 11


I bought a new Windows 11 computer.  When I connected my printer it would not recognize the printer.  Then somehow I got it to work but now it is back to not recognizing the printer.  Why does it not recognize my printer??!!


Product Expert
Product Expert

Hi zhopper57,

Are you using your PIXMA TS9020 with a USB cable?
or are you using your PIXMA TS9020 wirelessly?



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I was trying to get it connected by USB cable without success.  I connected the printer to my home wifi and updated the firmware.  Then I connected wirelessly to the printer.  That worked.   I would rather be connected via USB but do not want problems now that is is connected wirelessly.