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PIXMA TS6420a wont Connect wirelessly and gives trouble printing wired regularly

Ffcustoms
Apprentice

I have a pixma ts6420a that I got in the box brand new not long ago at all. Have only done one ink change. Right after I got a low ink notification it started running like crap and now won’t print wirelessly though the printer shows it connected all my devices say it isn’t. It struggles to work wired at times too

1 REPLY 1

lanopi6040
Apprentice

That sounds really frustrating, especially with the printer being practically brand new. Since it started acting up right after the low-ink notification, I’d first try replacing the cartridge and doing a full power reset, then remove and re-add the printer on your devices. If it still drops the wireless connection and struggles even when wired, it may be a firmware or hardware issue rather than your network. At that point, I’d contact Canon support while it’s still under warranty. 

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