Desktop Inkjet Printers
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TR8520 Wrong Paper Size Error

I keep getting a wrong paper size error - 2113 when I try to Copy.The paper size is Letter and it is loaded in the cassette for Letter size.However, it will not print and says replace with correct paper size.I changed the cassette to the A4 setting a...

rhf by Apprentice
  • 1137 Views
  • 1 replies
  • 0 likes

MG2520 cannot communicate with scanner

Hi Team,I kept on getting the following error msg while trying to print/scan on mg2520 on a macbook pro with Big Sur 11.2Cannot communicate with scanner for these reasons:- Scanner is turned off.- (If using Wired LAN connection) It is disconnected fr...

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Canon TS3522

I have replaced the ink cartriges  and i still get the low ink/out of ink warning. the black ink show low and the color in says it is out. what do i do to reset those two warning lights?

RJW702 by Apprentice
  • 571 Views
  • 1 replies
  • 0 likes

Resolved! MX922 Internal Error code: 4,202,14

When scanning from my MX922 I receive an error.  I can find nothing addressing this since 2016 and the advice was to call customer support at the time. Please help & if I need to call in, let me know. 

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sbarker by Apprentice
  • 782 Views
  • 3 replies
  • 0 likes

PIXMA G5020 Pulling from Wrong Tray

I, too, am having this same issue; I am in Mac OS operating system, connected to the printer via Wifi. I load the vinyl paper in the rear feed, close the feed slot, and select "Letter" and "Matte."  When I click print in Design Space, it only wants t...

SherryB by Apprentice
  • 717 Views
  • 2 replies
  • 0 likes

My PIXMA MG3520 will not print.

My PIXMA MG3520 will not print when I hit "print"  I get an error message "another computer is using this printer"Then, sometimes, when I turn the computer off and then back on, it will print the last document that I wanted printed. 

Pixma G1520 not connecting

Just purchased a Canon pixma G1520 printer, it only connects with a USB cable but I can not get it to communicate with my desktop computer.I have also searched for G1520 specific installation files to download but, each time, I am guided to G1020 dow...

Graemem by Apprentice
  • 461 Views
  • 1 replies
  • 0 likes

New PIXMA G7020 all colors are washed out

I have a brand new G7020 and when I print a color test pattern all of them, including black, are washed out.  I don't see a way to attach files but I can give you links to the test pattern and a scan of my printout.  The difference is dramatic.  This...

MP470

My MP470 will scan but will not print from any computer. Could the USB cord be bad ? I got it used so it’s a possibility that it’s old. The computer will say that it has completed the print also ... has anyone else experienced this?

Jessy16 by Apprentice
  • 882 Views
  • 2 replies
  • 0 likes

Pixma MX922 printer- problem making copies

the copy button is illuminated. I am trying to make a copy thru the top feeder, and also tried lifting top and placing face down. I get a message that says document cannot be scanned from ADF when setting auto intensity or fit to page. Have never had...

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