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MG6800 uses colored ink when selecting black/white

midtwilight
Apprentice

I am tired of spending money on so many cartridges of ink in order to print in black and white/grayscale. I make sure that I deselect print in color every time, my settings are set to black/white or grayscale depending on what app I use as I only print through my phone. I can’t print documents or labels out because of color ink. It’s such a waste of money and a scam for Canon to drain all colors for black ink, which there are TWO.

Does anyone know how to get around this printer using colored ink and not allowing me to print when pink runs low in order to print black text?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, midtwilight!

So that the Community can help you better, we need to know exactly which Canon printer model you're using in the PIXMA MG6800 series. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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