05-03-2023 04:33 PM - last edited on 05-04-2023 11:12 AM by Danny
Hi,
I`m tired to buy black/white ink to use my printer and EVERY time I print something in black and white the print is in Pink color. I won`t buy a new color ink because I don`t use it, I just wanna use the black and white but seems impossible.
Model: MG2522
I need help!
Thank you
05-03-2023 04:37 PM
Hello EFGuilherme,
So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using (it's usually on the top or front of the unit)?
Also, could you please verify whether you're using genuine Canon ink tanks/cartridges?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!
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