PIXMA G4511 says low on ink but it’s full!

[JacWho]

Hi I have a Canon Pixma G4511 - I just filled the black ink well and yet my computer says it’s still low on ink (it’s full).  I have tried holding down the reset button to disable but it’s made no difference. What should I do?

[Stephen]

Hello, JacWho!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market.

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You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[JacWho]

No problem - I worked out how to fix it