Desktop Inkjet Printers
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Help with Canon MX870

Great home unit, but just started not putting ink on the paper.  Once print is selected, paper feeds, everything says it is printing,,, the paper advances,,, but NOTHING is on the paper..  yes the cartridges are full...   any ideas    an earlier mess...

New printer/cartridges showing empty

I bought a new Canon TR8620 in December, 2020.  I have not used the printer but maybe 5 times; one page each time.  The printer is now showing that the cartridges are spent!  Are the cartridges provided with the printer only for getting the printer f...

PIXMA MX492 Printer Alignment Error

I was printing on business cards and one of the sheets created a paper jam in my machine.  When I tried to clear the jam in the back of the machine, the sheet tore loose a card section.  In order to get the small remaining section out of the machine,...

Pixma mx892 - won't recognize new cartridge

Hello my printer gave the alert to replace low ink cartridge.  I replaced it immediately with the canon brand cartridge.  The ink level alert is still showing and the light on the cartridge slot is not lit up.  Any help would be appreciated.


I recently purchased a Cannon PIXMA TR4520 and have a couple questions: (1) When I try to register my product (Serial Number), I get an error message stating that, based on the number entered,  it was not meant for sale in the U.S. and that I must ha...

Canon PIXMA 6821 printing blank

My Canon PIXMA 6821 is printing blank pages. I've cleaned the machine and the test pages are printing normally. I can copy documents perfect but documents either print blank or only 1-2 lines. I've tried printing both in color and black/white. I've a...

jaetown by Apprentice
  • 1 replies

TS9120 wont print black.

My TS9120 will not print black. Only prints color. All new ink cartridges. I have tried cleaning nozzles but still wont print black.Any ideas please.

wurzle by Apprentice
  • 1 replies

G6020 Freezes during printing

Runing the G6020 on Windows 10 Pro. The printer will freeze at either 10% job completion or 75% job completion and will throw an error stating that the process is "taking too long" and then cancels the job. This error is consistent with .pdf files, w...

pmc2014 by Apprentice
  • 1 replies

TS8320 scanner gets tired

I connect wirelessly and the modem/router is right next to the computer and printer.  After scanning of approximately 10 PDF pages, I get error messages 2,157,50 indicating communication problems (e.g., Wi-Fi signal strength) which don't seem to appl...

miandma by Apprentice
  • 1 replies

Pixma MX920 multi function- Driver download

Pixma MX920 multi function- When I download the latest version driver for my system (Windows 10 x86) it seems to dowload ok, but when I try to unzip it I get an Error Msg that says " Zipfile is damaged, truncated, or has been changed since it was cre...

Canon TS5020 Support code 60047

My Canon PIXMA TS5020 which has been working perfectly for a few years has suddenly decided to throw Support Code 6004 every time it is turned on. Support Code 6004 Printer error has occurred. Follow the steps below. 1. Cancel printing, then turn the...

rkwalsh by Apprentice
  • 1 replies

Printer Won't Print

Hello,        So i have the Canon MG5500 printer. For a couple of days i've been trying to print with a thicker cardstock like paper, and im not sure what to set my paper type to. I've tried evry setting i could such as: A4,B4, A5, Letter, etc. but i...

mm603884 by Apprentice
  • 1 replies

paper jam pixma ts6120

My printer has stopped working. screen says there is a paper jam. I have checked over printer inside and out. I see no paper jammed anywhere in machine. I have unplugged and waited 24 hours before retry. Still have same paper jam message and printer ...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
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08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
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