12-21-2022 06:04 PM
My ix6800 only prints blank documents. I can print a test page and it is perfect, but the documents it spits out are blank. I have cleaned heads, removed and replaced inks, unplugged and repluged, and updated to latest driver (Windows 11). I'm out of ideas. Any suggestions? Thanks.
12-27-2022 10:21 AM
Can you attach a copy of the printer's nozzle check and a copy of the test print to your reply. From there we will be able to assist you further.
We look forward to your reply.
05-01-2023 05:39 PM
I'm having this same issue and have done all the same steps to fix. Nothing works. Did you ever figure it out?
05-01-2023 05:44 PM
Unfortunately, I did not.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 126.96.36.199
PowerShot SX420 IS - Version 188.8.131.52
PowerShot 620 HS - Version 184.108.40.206
PowerShot SX720 HS - Version 220.127.116.11
PowerShot G1X Mark III - Version 18.104.22.168
PowerShot G7X Mark II - Version 22.214.171.124
PowerShot G9X Mark II - Version 126.96.36.199
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.