12-21-2022 06:04 PM
My ix6800 only prints blank documents. I can print a test page and it is perfect, but the documents it spits out are blank. I have cleaned heads, removed and replaced inks, unplugged and repluged, and updated to latest driver (Windows 11). I'm out of ideas. Any suggestions? Thanks.
12-27-2022 10:21 AM
Hi,
Can you attach a copy of the printer's nozzle check and a copy of the test print to your reply. From there we will be able to assist you further.
We look forward to your reply.
05-01-2023 05:39 PM
I'm having this same issue and have done all the same steps to fix. Nothing works. Did you ever figure it out?
05-01-2023 05:44 PM
Unfortunately, I did not.
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EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
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07/31/2023: New firmware updates are available.
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