04-26-2023
06:08 PM
- last edited on
04-27-2023
10:31 AM
by
Danny
I have a TS9120 printer. It was working fine and now I get black lines and streaks across the print. I've cleaned the head multiple times, including deep cleaning and the print nozzle check now comes out clean, but I'm still getting black streaks across the print. I haven't done roller cleaning or bottom plate cleaning yet. I've tried to find examples of what problems with rollers or bottom plates look like and I am unable to find examples online to see if that looks like the problem I am having. Any suggestions or ideas? In the meantime, I have wasted a lot of ink of course.
04-26-2023 06:18 PM
Here are two examples of the black streaking I am referring to.
05-01-2023 02:03 PM
Hi,
Please try the roller cleaning and bottom plate cleaning. If there are still lines, please remove and reinstall the printer on your computer and then try to print again.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.