Canon Community

MG5420 will not print wirelessly, get "printer is offline" message

HP laptop with Windows 8.  Have checked wireless router signal strength and it's 100%.  On printer's operation panel have just disabled Wireless LAN DRX setting, turned machine off and then back on, still won't print. Could it be Norton security fire...

MX922 Keeps wanting to print Envelopes to Top Tray

ITS ANNOYING.  I cannot print a legal envelope off the top tray, you dont have the single feed tray anymore. Ive checked MS WORD printer properties, Ive checked Printer Properties on windows. ALL say Lower tray yet this Printer keeps telling me the T...

Pixma MX922 lower cassette front "A" paper adjustment guide is stuck at A4 and cannot be adjusted

no adjustment possible to std LTR , envelope and smaller size paper sizes. Any solution fo fix?

Canon mx432 printer will not print anymore!!!

I have no idea what happened to my printer. I came to use it one day and it wouldn't even print out anything I had written on a document. I tried running a print test on it and it's not even doing that either! it says it's connected to both my wifi a...

PixmaMG5420, can't get scanner to scan

I have a new Canon Pixma MS5420 and am unable to scan.  Iwent to finders, clicked open Canon utilities and didn't find a utility folder therewhat should I do now?ThanksJ

Printer will not print when I give the command from my computer. Printer says it if "offline"

Got the UO52 error message. Tried the step by step method to remove and replace the print head

still get UO52 error message after removing and replacing print head

My MX439 has stopped printing wirelessly. I have updated the driver and checked the ports. What now?

My MX439 has stopped printing wirelessly. I have updated the driver and checked to see if the CNBJNP port is checked. What now? 

my canoscan 4200f scanned documents are entirely black.

I have unplugged and replugged scanner, restarted computer, uninstalled and re-installed driver and same result: documents are all-black. The lamp on the scanner appears to be working. It is bright when scanning.

Power light flashing

I was loving my Canon Pixma 3-in-1 MP160 until I recently upgraded my MAC to a new MacBook Air. I am running OS X 10.9.4 (13E28) The newest problem is that the printer/scanner is telling me it's offline or not connected. The power cord and USB cable ...

printer cartridges

My printer won't recognize the cartridges after I had them refilled, How do I get the printer to recognize the cartridges? 

MP470 is a lousy printer-don't waste your money.

MP470 is a lousy printer.  Works for about 6 months-uses ink like it leaks.  Would not recommend this printer.

I have a MX870 printer which will copy but not print from the computer

I have a MX870 printer.  Just replaced a black ink.  Now it will copy but will not print from computer.  Did several cleanings and a deep cleaning.  Will print blue on paper (internet links) but not black text.

I cannot correctly print PDF statements from my bank directly from Safari. Using a Pixma MP560

I use a Mac running OS 10.9.4 and a Canon Pixma MP560.  I cannot print PDF statements from my banks anymore.  I used to be able to download the statements and then print them directly from Adobe Reader, but even that doesn't work now. What I get are ...