Canon Community

I keep getting a pop-up about not unplugging before turning printer off

I just got a PIXMA MG 3620. I made the mistake of unplugging it before I turned it off. Now I get an error message that keeps popping up: CNBJNP – 60128B012E4F that says essentially Do Not Unplug Before Turning Printer OffHow can I get rid of this? M...

MX922 - "no paper"

Figured this one out - it's because the next-to-worthless set-up instructions have you set the paper tray to A4 paper!!! Then don't mention that for the vast majority of printing it should be set at "letter."

My Image Garden for Windows 10

I have PIXMA MX922 with Windows 10.  Printing pictures is fine BUT My Image Garden does not work with Windows 10.  I have uninstalled, reinstalled several times, still nothing. How can I print to CD without My Image Garden

Fails to fully print 4x6 photo

I am using Win10 with my Cannon MG7100 printer. I am connected to both the computer and the printer wirelessly.I have recently installed the lates drivers in an attempt to correct this problem but that did not work.When I attempt to print a photo (4 ...

how can i get my pixma mp 990 to print black and white? I am using macbook pro w el capitan 10.11.2

the mac pro is a 2010 15 " model and I set the quality and media and greyscale printing I get the error message u 163.stating the grey ink tank has run out and to replace the ink tank.can't I set it up to print with ink in just the black 221 and pgbk...

Pixma MP 780 Print head jammed, not even a year old, useless, tried everything on youtube

Less than a year the printhead jammed. Physically unable to move it. Tried feeling with screwdriver for blockage as shown on youtube. Cost me £ hundreds, print heads cost 1.1/2 times more than the whole machine.

I have a Canon PIXMA MG 7120 and am attempting to print 3.5 x 5 notecards. Is this size supported?

I am attempting to print 3.5 x 5 note cards on my PIXMA 7120  but the printer errors out saying that the upper cassette is out of paper. There appears to be a spot where I can fit the notecard sizes, however I am unable to get it to print. Is this pa...

need to connect a MX922 to a new Dell laptop with no CD rom. How?

I need to connect a MX922 to a new Dell laptop with no CD rom. How?

clicking sound when i mx870 start printer

My canon MX870 started to make clicking sound checked tray to make sure clearWhere and how can I get rid of clicking sound? Thanks

How can I scan a document on model MG2920

Pixma iP4820 is blinking green and orange alternately

My Canon Pixma iP4820 stoppped printing in the middle of a print job and said it was offline.  I followed the troubleshooting steps of disconnecting power and USB and restarting.  I also tried a different USB cable.  It now just blinks the orange and...

cannon MG 3222 issue

i am running windows 8.1 and have a cannon MG 3222 printer, scanner, copier and since i connected it to this new computer it will not scan a doc  HELP  

Black ink

how can I use only the black ink, can i replace the yellow and pink inks with a black one? I just need the black ink i don't need the other colours Im using Windows 7 and 8, is there a bottom which i can click on to just use the black ink??

Pixma MX450 w/ Windows 7?Vista was OK,but had to wipe.CD-ROM won't finish installing w/ new Windows7

Please help! Pixma MX450 works  w/ Windows 7? Vista was OK,but had to wipe and install Windows 7. MX450 Setup CD-ROM won't finish installing w/ new Windows 7 as my new OS...

MG6620 and edible ink won't print color

I just purchased a new MG6620 with edible ink. It will not print color. I've done everything I can think of. Please help before I hurl this across the room!!