Canon Community

Do I need to delete the installation for my Canon MX920 before reinstalling it with a CD?

It was working fine till I tried to scan a document into my PC.  Now it won't even print an ordinary file.  When scanning it kept asking me for a password or pass phrase.  I don't have one, never did.  Why are the instructions both on printer front w...

is my canon printer locked in to canon ink

How do I scan docs on MG 5420 (multiple docs) to my MS PC running Win 10

I click on flip manually but the printer still chooses duplex for me.

I'm trying to print in a program (Mastercook 15)  that wants me to manually flip my pages.  I check the box that says flip manually but the printer still chooses duplex printing and prints on both sides.  (I've checked the properties screen and have ...

Does the MG6821 print on card stock?

I have a new PIXMA MG6821. Before I get started with it, I can't see a rear-feed tray so I'm not convinced it can print on card stock. Has anyone had success with it? 

installation of Canon ImageRunner 2520

I tried installing Canon ImageRunner 2520 using USB Cable on my laptop without success. My OS is Windows 7, 64 Bits Driver I'm using I installed from Canon Website, file version 6.5.0.0 dated 11/20/2015. The messages reads "Cannot recognize the USB c...

MG5420: scanner doesn't work, get error message that driver will be closed Code: 3,202,19.

Worked when I first setup the printer, but every time I now try it comes up with the message Scanner is warming up...Do not open the document cover. Then the message ScanGearInternal Error occurred.Scanner driver will be closedCode:3,202,19 Press 'OK...

print is interrupted by horizontal blank lines

I have a Canon Pixma MG2450. I only bought the correct canon PG545 XL black ink catridge a week or so ago, from Staples. I have printed maybe 50 pages max. Now suddenly the print is interrupted by horizontal blank lines cutting through the print. The...

my canon mx922 will not connect to adobe acrobat

my old canon mx922 worked with adobe acrobat My  replacement mx922 prints but does NOT connec to adobe acrobat

dropbox

I am trying to use Dropbox with my MG7550 printer. I am asked for user id and password. I assume these refer to Dropbox.. Anyway, I've entered my email address and dropbox password (I don't have an id) but cannot access Dropbox (wrong id or pw) I wou...

clean the ADF feeder

MX-920 how to clean the ADF feeder

I have purchased a new MG3650 and set up is not completing properly

I have purchased a new MG3650 and set up is not completing properly. I am trying for 2 days now but a lot of things do not work.The scanner does not work at all giving me an error code 5,156,69the wifi connection does not work with my windows 10 lapt...

How to repair a canon pixma mx366 printer when it displays "printing error occurred 5B00"? Pls. help

Anyone knows how to repair canon pixma mx366 printer that displays printing error occurred: 5B00? Please help.

My Canon MX410 printer is stuck on scan. Won't print from my computer

I'm not sure what happened, but whenever I try to print from my computer, my printer starts to scan. I know it recognizes my computer because that little icon pops up to show that it's connected. Maybe it's just stuck in scanning mode. How do I fix i...

scanning sizes

Using a Pixma MG5420 with iMac, I need to scan images at a specific size to send via email. Can someone explain to me how to ensure that the scanned image sent will be of the correct size? My first attempt (opening in Preview) reduced itself to less ...