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MX922 print quality deteriorating

demonqueller
Apprentice

Hello,

 

I bought a Canon MX922 Aug. 31, 2013, to replace an MP970 that no longer printed correctly.

 

I was happy with it for about six months, but then, just like the MP970, the print quality began the deteriorate steadily despite regular cleanups. It's reached the point now where I barely get cyan streaks (see picture below).

 

I've gone through an entire pack of ink cartridges (official Canon brand) performing cleanings, deep cleanings and head alignments, to no avail. I am running Windows 7 Pro (64 bit).

 

Do you have any suggestions to fix this issue, other than switching to another brand? I'm not having much luck with Canon.

 

Thank you for your help.

 

Sincerely,

 

Shigero

 

2015_0907_pattern.jpg

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

 

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