09-07-2015 03:00 PM
Hello,
I bought a Canon MX922 Aug. 31, 2013, to replace an MP970 that no longer printed correctly.
I was happy with it for about six months, but then, just like the MP970, the print quality began the deteriorate steadily despite regular cleanups. It's reached the point now where I barely get cyan streaks (see picture below).
I've gone through an entire pack of ink cartridges (official Canon brand) performing cleanings, deep cleanings and head alignments, to no avail. I am running Windows 7 Pro (64 bit).
Do you have any suggestions to fix this issue, other than switching to another brand? I'm not having much luck with Canon.
Thank you for your help.
Sincerely,
Shigero
09-09-2015 11:33 AM
Hello.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.